CATHERINE VANHEEST
  • Welcome
  • Professional Info
    • Resume >
      • Main Resume Page
      • BA Salesforce
      • BA Microsoft Dynamics
      • BSA SAP CRM
      • Programmer Analyst SAP ECC
      • BA Zurich
      • Other Jobs
    • Skills List
  • Always Learning
  • Contact
List of Skills
Salesforce | Microsoft Dynamics | SAP | Business Analysis | Data Analysis ​
Salesforce
Business Analyst for integrations between Salesforce, BODS (Business Objects Data Services), external vendors.
Functional specs, mapping document, testing, hypercare support.
Studying for certification exam 2018

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​Microsoft Dynamics CRM 2011
Configuration of custom entities, fields
Create business units
Create users, security roles, and field security profiles
Create and edit data via upload from Excel
Advanced Find Queries
Dashboards with Queries and Reports

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​SAP ECC/CRM Skills
Monitor SM35 system jobs
Monitor ST22 short dumps
Monitor BD87, WE02 IDOC failures.  Evaluate Idoc failures en masse by downloading and analyzing EDID4, EDIDS tables

Move transports
Configure SAP security roles and authorizations, check for SOD conflicts
ABAP ALV grid reports for COPA and SD data, purchasing and purchase price variances, commission report via SD condition records
ABAP integration, files, reporting.
Configure SD output procedures to automatically send sales order confirmation, shipping notification, invoices
Configure automatic email of daily sales report
Mass update of customer master data using XD99
Mass data updates using LSMW
Mass update of pricing condition records using VK33 reports
Understand COPA, create and modify KE30 reports
Build ad hoc queries using SQVI and SQO1
Understand SE11 SAP data structures and their data relationships
Create custom tables and maintenance views
Troubleshoot using ABAP debugger​

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Business Analysis
Wrote Business Requirements Document for Microsoft Dynamics Lead Integration Project
Attended Workshop and made presentation of  Microsoft Dynamics integration options to Harley-Davidson Financial Services
Wrote Business Requirements Document for integration between Microsoft Dynamics and Dealer Management System
Wrote Day One data set up tasks for integration between Microsoft Dynamics and Dealer Management System
Onsite visits during Deal Integration Beta Release 
Conducted Webinar for end user training of Deal Integration Beta Release

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Data Analysis
Use Microsoft Access to analyze large datasets, perform data quality analysis
Write SQL queries to join, update, aggregate datasets
Use SQL counts to find duplicate customers based on common email, phone number, or address data
Use Python or text editor Regex to evaluate validity of email addresses, search unstructured datasets for patterns
Use Python to read, evaluate, write datasets from Excel and text files
Use Python to get data from websites, evaluate results using BeautifulSoup for HTML, ElementTree for XML

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© COPYRIGHT 2018. ALL RIGHTS RESERVED.
  • Welcome
  • Professional Info
    • Resume >
      • Main Resume Page
      • BA Salesforce
      • BA Microsoft Dynamics
      • BSA SAP CRM
      • Programmer Analyst SAP ECC
      • BA Zurich
      • Other Jobs
    • Skills List
  • Always Learning
  • Contact